New iGlobalMedia risk management system
July 9, 2004
iGlobal Media has taken on a new risk management system which should
enable it to speed up accounts processing times and improve customer
service.
In a press release this week, AccurateSoftware revealed that iGlobalMedia,
a major e-gaming group that runs sites such as PartyPoker.com and
StarluckCasino.com, has implemented its Operational Risk Management
solution, Accurate NXG.
The solution enables iGlobalMedia to automate the reconciliation
of all customer deposits and withdrawals against its global gaming
systems. Accurate NXG will also enable iGlobalMedia to speed up
processing times, identify anomalies more quickly and reduce exposure
to operational risk.
Built on the four core competencies of reconciliation, exception
management, workflow and business intelligence, Accurate NXG will
enable iGlobalMedia to reconcile larger volumes than were previously
feasible in a manual environment.
In addition, the faster identification of discrepancies will help
iGlobalMedia to resolve errors much more quickly and deliver better
customer service. Accurate NXG will also provide a complete audit
trail of all transactions - essential for companies such as iGlobalMedia
which need to be able to demonstrate maximum transparency.
Accurate NXG went live in January 2004 and will be used by the iGlobalMedia
payments and finance team in Gibraltar. Users will also be equipped
with Accurate NXG's business intelligence Dashboard enabling them
to monitor trends and cashflows, and improve overall cash management
across the company.
Alfred Ballester, managing director, iGlobalMedia, said: 'We were
looking for an Operational Risk Management solution to help us increase
efficiency and manage our exposure to risk. Given our global customer
base we also needed a solution that could handle multiple currencies,
and was scalable and flexible to expand with us as our business
grows."
Accurate NXG's Driver Generator capability enables clients to interface
with an electronic banking system, payment service provider or credit
card processor.
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