Royal Dutch Casino pays after 8 months

March 6, 2005

The Royal Dutch Casino people have again offered the aggrieved player his cash...BUT subject to a 40+ wagerthrough. He has rejected it because as outlined in earlier InfoPowa bulletins he had already fulfilled all the T&Cs when he tried to make his withdrawal eight months back. He still has emails from RDC at that time which confirm his claim and make various excuses for delayed payment. There is no doubt that he is being screwed in our opinion.

RDC representatives were this week complaining about posts highlighting this casino's shortcomings and inconsistencies in this affair on the message boards, and hinted darkly that management are thinking of withdrawing their not-so-generous offer, which might indicate that their offer was deliberately structured so they could turn their backs on the player "Having offered a *fair* settlement"

The casino has also threatened to publicly post the player's gaming records. This could be interesting because they have consistently refused to give those to the player. As a counter to any possible fabrication should this be done, the player has supplied details of individual transactions to independent observers as a safety cross-check. And the player has challenged the casino to go ahead and publish.

In Costa Rica, enquiries are continuing into the LOHB Banking SA previous owners and their e-processing company.

STOP PRESS: As we went to press this week, Royal Dutch management contacted the Casinomeister, deliberately excluding the original mediator in this dispute from the communication. The casino has backed off and unconditionally agreed to pay the player the $2 700 he is due. After eight months of stress, this will be welcome news for the player but remains a serious indictment of the way this casino has conducted its business. It is an example of what can be achieved by a determined player with a legitimate claim.

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